- Schedule
- Evening
- Job type
- Full-time
- Location
- Orlando, FL
- Openings
- 2
- Pay
- $17.50
- Employer
- Arrow Facility Management
About the job
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our company is seeking a night auditor to join our growing group of hospitality clients. We provide the tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
What you need
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Process additional administrative, bookkeeping. and accounting procedures as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Provide exceptional service to all hotel guests during their stay
- High school diploma or equivalent required; some college preferred
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Requires a flexible schedule that allows for overnight shift hours
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Excellent customer service and communication skills are required