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Arrow Facility Management
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The right staff, at the right time.

We hire, train, and deploy hospitality teams that show up ready to work. From 50 rooms to 2,000. One property or thirty-two. We scale to your needs, and we take the stress out of your operations.

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Team Members
500+
Hotel Properties
50+
Years of Heritage
18+

We solve three big headaches.

Stop dealing with unverified temps & high turnover. Start working with a direct employment partner that guarantees standards.

Reliable Hotel Teams

Housekeeping, kitchen staff, front desk. We bring people who are trained on your brand, show up every day, and treat your property like their own.

Buildings That Run Smoothly

We handle cleaning and maintenance for offices and commercial spaces. You just walk in and everything works.

Our People Are Your People

Every person we send is an Arrow employee. Not a temp. Not a stranger. We pay them fairly, train them properly, and stand behind their work. That is the difference between a vendor and a partner.

Direct Employment

Direct employees. No subcontractors.
100%
Target response time for staffing requests.
24hr
Years of hospitality and facility management heritage.
18+
Insurance coverage. Liability + workers' comp on every employee.
$5M+

Here's how we make your life easier.

Specialized teams built to handle the most demanding aspects of your hospitality or commercial operation.

Banquet Services

Setup, service, and support for events of any size. The showstopper service our clients rave about. From intimate gatherings to grand galas.

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Housekeeping

Rooms done right, guests happy, repeat.

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Culinary & Kitchen

Good food needs good people behind it.

Front Desk & Concierge

The first impression matters. We make it count.

Janitorial

A clean building says everything about you.

Scalable Workforce Solutions

From one property to thirty-two. From 50 rooms to 2,000. We scale to your needs, and we do it with people who are trained on your brand standards.

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Performance & Proof

Don't take our word for it. Look at the results.

Real results from real properties. From a Texas hotel's cleaning score turnaround to a luxury resort's first adequate staffing in years.

Major hotel property case study

Hotels in Texas

30→90s

Cleaning score turnaround

Major Hotel Property in Texas

Luxury wellness resort case study

Luxury Resort

Since 2023

First adequate staffing

Luxury Wellness Resort

Extended-stay property case study

Housekeeping

+11.7%

Cleanliness score lift

Extended-Stay Property in Tennessee

View All Proof

Our Approach

Listen first. Then solve.

Every property is different. We don't walk in with a playbook. We walk in with solutions.

  1. 01We start by understandingNo two hotels face the same challenges. We take the time to learn your brand standards, your staffing gaps, and what success actually looks like at your property. No assumptions. No templates.
  2. 02Then we find the solutionOnce we understand the real problem, we build a workforce strategy tailored to you. The right people, trained your way, managed by us, whether that's five housekeepers or an entire property team.

From boutique properties to 2,000-room resorts. We scale to what you actually need.

Behind the Scenes

Real people. Real teams.

These aren't temps or subcontractors. Every person you see is a W-2 employee of Arrow, trained, insured, and managed by us. We invest in our people because they're the ones who show up for your guests every single day.

From pre-shift briefings to ongoing training, we treat our teams like professionals because they are professionals.

Arrow Facility Management team
Team briefing session
Team meeting with leadership

Testimonials

What our partners say.

For the first time since we opened, we have the people resources to meet the demands of our luxury resort, and a partner in maintaining those resources.
Monique M. BlakeDirector of HR, Luxury Wellness Resort
Since using Arrow, our scoring in Cleanliness of Guest Room has increased 11.7 percentage points compared to the previous year.
Jamar FranklinGM, Extended-Stay Hotel
They have demonstrated a commitment for sourcing out reliable help whenever requested. Arrow will make a positive contribution to any staffing needs.
David AndrewsGM, Major Hotel Property

The Arrow Standard

We do things the right way.

Every Arrow employee gets proper pay, real training, and full benefits. We follow the biggest hotel brands' own playbooks.

  • W-2 Direct Employment
  • Hospitality ESG Aligned
  • Avendra Procurement

Direct Employment Model

Every team member is W-2, properly trained, and fully insured. No 1099 contractors. No liability gaps.

Brand Standards Aligned

We train to hotel brand standards, hospitality ESG commitments, and your property's own SOPs.

Procurement & Compliance Ready

Avendra-aligned. Audit-ready documentation. Background checks, certifications, and ongoing QA.

FAQ

Questions we've heard before.

Yes. Every Arrow employee is covered by our $5M+ commercial liability and workers' compensation policies. We carry full employer responsibility. You never share liability for workplace incidents.
We respond to every staffing request within 24 hours. Start dates depend on the roles, headcount, and location, and we confirm them with you when we quote. We maintain an active bench of pre-screened, trained candidates across all hospitality disciplines.
Absolutely. Every team member is a W-2 employee of Arrow Facility Management. We handle all payroll, tax withholding, workers' comp, and compliance. You get one simple invoice.
Any position in a hotel or facility. Housekeeping, F&B, front desk, engineering, maintenance, event staff, laundry, supervisory roles, and senior management. From single roles to full property teams.
We currently serve properties across the United States, with active operations and recruitment in the Northeast, Mid-Atlantic, South, and Texas. If you have a property, we can staff it.
Get in Touch

Get a staffing quote in 24 hours.

No pressure. No sales pitch. Just a real conversation about how we can help.

Prefer to call? 416-901-4999
Step 1 of 3

Which roles do you need?

Which roles do you need?
Takes about a minute. No commitment.