Real results from
real properties.
These are the hotels that trusted Arrow, and the measurable outcomes we delivered together.
The Westin Dallas Park Central
This Marriott-branded property in Dallas faced persistent staffing challenges that compromised housekeeping consistency and guest satisfaction scores. Previous temporary staffing models failed to deliver the reliability and brand-standard alignment required for a premium urban hotel.
Arrow Workforce Solutions deployed a direct-employment housekeeping team trained to Westin brand standards. Our on-site management structure ensured daily accountability, consistent coverage, and quality that matched the property's premium positioning in the Dallas market.
Measurable Results
- Cleaning scores improved from 30 to the 90s
- Operational excellence restored through direct employment
- Consistent brand-standard staffing aligned with Westin expectations
Miraval Berkshires Resort
Since opening in July 2020, this luxury wellness resort in a competitive labor market was unable to find adequate staffing for housekeeping, stewarding, and grounds/landscaping. Previous temporary staffing agencies delivered zero results.
Arrow became the first staffing partner to provide adequate people resources, replacing underperforming agencies with a true direct employment partnership built on transparency and accountability.
Measurable Results
- First adequate staffing since July 2020 opening
- Full coverage across housekeeping, stewarding, and grounds
- A true partner in maintaining those resources
Homewood Suites Memphis Poplar
In March 2021, this Hilton-brand property faced a severe post-pandemic labor shortage just as travel demand surged. Two previous staffing companies delivered disappointing results, leaving rooms below standard and guests frustrated.
Arrow Workforce Solutions provided contract labor that met every expectation. Our management team recruited workers who matched their standards, delivering unparalleled quality of work and genuine partnership.
Measurable Results
- Cleanliness of Guest Room scores increased 11.7 percentage points
- Completely satisfied after disappointing results from two other companies
- Genuine quality, affordability, and great partnership established